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This may include a top rating with the Better Business Bureau, and recent as well as past customer references. The contractor has an insurance policy. Currently, there is no licensing for residential contractors in Texas, so you may get a reference from the supplier to verify their work.

It is an honor to get to serve you, and any great contractor is grateful for the opportunity to work with you and help with your repairs. Therefore, you should not pay for the inspection, and do not sign a binding contract until your insurance company has agreed that you need work done.

A great contractor will have met many adjusters and does so as a daily part of his/her trade. Your contractor will make sure to be at your home during the inspection by the adjuster in order to show the adjuster the damages that were discovered at the time of your initial free inspection.

Once your insurance adjuster determines that you have damage that is covered by your policy, you will receive an estimate for the repairs. This is a vital step and a critical reason why you need to hire a contractor that is a specialist in insurance hail damage restoration. Your insurance company will provide you an estimate, and at this point, your contractor will need to verify that the insurance company has allowed enough funds to repair what needs to be repaired. Then your contractor will need to work up an estimate as well, to supplement for any differences found and to show you exactly the cost of the work.

Once the amounts are agreed upon, you will then need to fill out a work order contract which details the work to be done, the time frames, and the dollar amounts. You should not be obligated to pay any monies up-front. A contractor that is established will not need your money to ‘float’ the job. A great contractor will be able to provide all materials and start the work before collecting any money.

Now that the work is complete, your contractor understands that they will be sending proper documentation to the insurance company so that you will be paid your remaining balances that the insurance company may have withheld in the form of depreciation. There are also instances where there is a mortgage company involved and the contractor will be providing the documentation to them, as well for them, to process payments that they may be holding as part of this claim.

With all work completed, and the final payments in your hand, you will now coordinate a final walk-through with the contractor, and verify that you are 100% satisfied with all the work. The contractor will then provide you with all of your final paperwork, which should include a lien release, as well as a workmanship warranty, and your manufacturer's warranty.